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Returns & Refunds Policy

For information about returns, exchanges, refunds, and our return policy, please contact our support team. We handle all return requests on a case-by-case basis to ensure the best solution for your situation.

Contact Information

Email: support@nuevalux.com

Phone: +1 (347) 862-8391

Hours: Monday-Friday, 9:00 AM - 6:00 PM EST

Our support team will assist you with return authorization, shipping instructions, refund processing, and any questions about our return policy.